1. Overview

This website, accessible at www.cloudnestcarpet.com (the “Site”), is operated by Cloudnestcarpet, a company registered in France. By placing an order on the Site, you agree to the payment terms and conditions set out below.

  1. Authorized Payment Methods

We accept secure payments via major debit and credit cards, including Visa, Mastercard, and American Express, as well as digital wallets such as Apple Pay and Google Pay. All transactions are processed securely through our payment processing provider, Stripe. Customers are not required to create or log into a Stripe account to complete a purchase.

  1. Payment Processing and Security

All payment card transactions are processed through Stripe, which acts as our payment processing service provider and maintains PCI-DSS compliance. Stripe evaluates and monitors transactions independently for security and risk management purposes. In accordance with French and European data protection regulations, including the General Data Protection Regulation (GDPR), financial transactions and personal data transmitted during checkout are encrypted and protected. Non-essential cookies are utilized only after obtaining explicit user consent via our cookie banner.

  1. Order Processing and Fulfillment

Upon successful authorization and completion of payment, order fulfillment and dispatch are initiated in accordance with our dedicated Shipping Policy.

  1. Customer Support and Contact Information

For any payment-related inquiries or assistance, our customer support team can be reached via email at message@cloudnestcarpet.com. We are committed to responding to all customer communications within 24 hours.

  1. Company and Contact Details

Brand Name: Cloudnestcarpet

Domain: www.cloudnestcarpet.com

Contact Email: message@cloudnestcarpet.com

Registered Address: XXX

Phone: XXX